The PB Problem Solver (PDF) is a great one-stop, how-to resource with contact info for addressing various issues involving City services.  Download it here.  Thanks, Marcella Teran, for your continuous and diligent updating of this valuable resource!

Scootscoop (privately operated, free scooter removal): 858.262.1912
Lime Scooter Pickup: 888-546-3345, press O

Police non-emergency number: (619) 531-2000.
For a life-threatening emergency or crime in progress, call 911.

Shelter Availability and Resource Referral – Dial 211
Mental Health 24-Hour Hotline: 888-724-7240
Homeless Outreach Team Message Line: 619-446-1010

Neighborhood Policing Division
New for 2018, this division of SDPD focuses on chronic, quality-of-life neighborhood issues such as graffiti, crime and homelessness. Report issues using Get It Done or email This is not an appropriate resource when you need an officer on the scene in a timely manner — in that case, use 911 or the non-emergency number.

City of San Diego Website
The City’s website is a great resource for information and reporting problems, and you can download the “Get It Done” app. Includes a section for our District 2 City Councilmember and for City Council Committees.

Download the City’s Enforcement Responsibilities PDF
This very helpful document tells you who to call for issues ranging from abandoned vehicles to graffiti to excessive water usage, and everything in between.

Graffiti Reporting Process
The City of San Diego tracks graffiti via a sophisticated database and pursues offenders for monetary damages. Download this PDF to learn about the process and how you can help.

RSVP (Retired Senior Volunteer Patrol)
This program provides free home checks for people who are on vacation or otherwise not at home — for example, during fumigation. Volunteers will come by your residence at least once a day to check all doors, gates, etc., and make sure everything looks secure. Home checks are done for a minimum of three days and a maximum of 30. To take advantage of this service, contact the San Diego Police Northern Division at 858-552-1737.